Flights Coordinator (AR0871)

Our client is an award-winning tour operator who is a specialist in escorted tours to worldwide destinations.

Due to growth and expansion, they are now recruiting for an experienced a detail-oriented and customer-focused Flights Coordinator to their team.

The Flights Coordinator will be responsible for managing and booking all air travel for their clients participating in escorted group tours ensuring a seamless and cost-effective flight arrangements, offering the best possible customer service.

To be considered, candidates must have previous travel industry experience in booking flights with knowledge of a major GDS preferably Amadeus.

This role is offered on a hybrid basis -Central London or fully remote within the UK.

Flights Coordinator Duties and Responsibilities:

Book and manage flight reservations for customers joining escorted group tours, ensuring alignment with tour start and end dates

Coordinate group air blocks as well as individual bookings, depending on customer needs

Assisting the aviation team by managing flight cancellations and schedule changes, ensuring timely rebooking and clear communication to our clients.

Resolve issues proactively to minimize disruption to tour participation

Flights Coordinator Experience Required:

Experience booking flights in a travel agency, tour operator, or similar environment.

Strong knowledge of GDS systems (Amadeus preferred).

Ticketing experience is not necessary - someone who is proficient with a GDS and a quick learner

Excellent organisational skills and attention to detail

Strong interpersonal and communication skills.

A customer-first mindset with a proactive, solution-oriented attitude.

Flights Coordinator Base Salary and Benefits:

Base Salary to £28,000 depending on experience

Hybrid working or fully remote working within the UK

23 days holiday a year plus your birthday off

Opportunity for a fully paid staff travel trip (with 5 x staff travel additional leave days) each year

5% company contribution to pension scheme

Company annual profit share payout for all employees

Subsidised gym membership

To apply for the Flights Coordinator role, please email your CV for consideration and a member of the team will be in touch to discuss the role and company in more detail.