Group Operations Executive (AR0895)

Exciting Opportunity: Full-Time Group Operations Executive - Edinburgh or London (Hybrid)

Our client, a leading player in the travel industry, is seeking a highly motivated and detail-oriented individual to join their dynamic team as a Full-Time Group Operations Executive. This position offers a competitive salary range of £29,000 to £33,000 and the flexibility of a hybrid work arrangement, with the option to be based in either Edinburgh or London.

As a Group Operations Executive, you will play a crucial role in supporting our client's operational processes and ensuring the smooth functioning of their group travel services. Your primary responsibilities will include coordinating group bookings, liaising with suppliers, and managing logistical arrangements to deliver exceptional travel experiences for our client's customers.

To excel in this role, you should possess excellent organisational and communication skills, with a keen eye for detail and the ability to multitask in a fast-paced environment. A passion for the travel industry and a customer-centric approach are essential, as you will be working closely with both internal and external stakeholders to deliver outstanding service.

Key responsibilities:

• Coordinate group travel bookings, including accommodation, transportation, and activities
• Liaise with suppliers to secure competitive rates and ensure seamless service delivery
• Manage logistical arrangements, such as itineraries, rooming lists, and special requests
• Monitor booking progress and proactively address any issues or changes
• Provide exceptional customer service, responding promptly to inquiries and resolving concerns
• Maintain accurate records and documentation for all group bookings
• Collaborate with cross-functional teams to optimise processes and enhance customer experience

Requirements:

• Proven experience in a similar role within the travel industry
• Strong organisational and time-management skills
• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office and experience with travel reservation systems
• Ability to work independently and as part of a team
• Flexibility to adapt to changing priorities and work under pressure
• Passion for delivering exceptional customer service
• Relevant educational background in travel, tourism, or hospitality is advantageous

Our client offers a supportive and inclusive work environment, with opportunities for professional growth and development. As part of their commitment to employee well-being, they provide a comprehensive benefits package, including competitive annual leave, pension contributions, and travel perks.

If you are a proactive and customer-focused individual with a passion for the travel industry, we encourage you to apply for this exciting opportunity. To be considered for the role, please submit your application via our website using the provided application form.

Don't miss this chance to join a leading travel company and make a meaningful impact in the world of group travel. Apply now and take the first step towards an enriching career with our client!

Benefits:

• Competitive salary range of £29,000 to £33,000
• Hybrid work arrangement with the option to be based in Edinburgh or London
• Comprehensive employee benefits package
• Opportunities for professional growth and development
• Supportive and inclusive work environment
• Travel perks and discounts

This vacancy is being advertised by Antella Recruitment. If you have found this vacancy on another website or aggregator please visit our website to apply at https://www.antellarecruitment.co.uk/job/group-operations-executive-london/895