Small enough to care

My client, a well-established travel company , is seeking to recruit customer service focused reservations consultant who have the experience of dealing with both travel trade and direct clients.

They sell a niche product and are experience a large demand in enquires hence the expansion of the reservations team.

Candidates must have previous reservations and customer service skills gained within the travel industry with a focus on attention to detail whilst working under pressure.

The role is offered on a hybrid basis, part office and home based

Travel Sales and Customer Service Consultant Duties and Responsibilities

Booking all aspects of the client's holidays as well as making amending to existing reservations

Providing a consultative approach to clients' needs

Building long term relationships with clients

Seizing opportunities to upsell products when they arise

Travel Sales and Customer Service Consultant Skills and Attributes:

Previous travel industry experience dealing either trade or direct clients

Good telephone manner and communication skills

Ability to work under pressure and deadlines

Good Customer Services skills

Travel Sales and Customer Service Consultants Remuneration Package:

Base Salary to 24K + Bonus

22 Days Holidays + 8 bank holidays

Travel Concessions

Workplace Pension

Health Benefits package

Free car parking

Summer socials and Christmas parties

For a full confidential discussion on this Travel Sales and Customer Service Consultant role, please apply a member of the team will be in contact to discuss your application