Fluent German Speaking Travel Resolution Specialist
- Hot job
Hybrid - Central London or fully remote within the UK
Multilingual
Base Salary to £45,000 depending on experience + Benefits
Our client is a leading high-end travel and concierge company offering a travel and lifestyle concierge service to their members. They are now recruiting for a Fluent German Speaking Travel Resolution Specialist who will be responsible for resolving complaints and escalated complaints, providing support on all aspects of complaint resolution. Fluent German Speaking Travel Resolution Specialist will resolve complaints efficiently and collaborate cross-functionally to drive member-focused outcomes. This role will work closely with Operations, Proposition, Product and Global CX on providing solutions. To be considered, candidates must be fluent German speakers who have a proven background within dealing with and resolving complex customer complaints. This is a Monday to Friday role is offered on a Hybrid - London or fully remote basis within the UK