Group Travel Executive (AR1116)
Cheltenham, Gloucestershire
Inbound Tourism
£28000 - £30,000
Full time / Permanent
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Antella Travel Recruitment is delighted to be working exclusively with our client, a boutique travel specialist based in Gloucestershire, who are looking for a Group Travel Executive to join their small and friendly team.
This is a varied role working with group travel, where you will manage reservations from enquiry through to confirmation and ensure all arrangements are delivered smoothly for clients travelling across Europe, the UK and Ireland.
Key Responsibilities
Handle group reservations by telephone and email
Process bookings using the reservations system and relevant supplier platforms
Manage the administration of bookings from initial enquiry through to completion
Arrange ground services for groups travelling across Europe, the UK and Ireland
Prepare costs and quotations for travel agents and clients
Produce booking confirmations, invoices, tickets, itineraries, travel dossiers and amendments
Maintain excellent communication with clients and travel partners throughout the booking process
About You
Previous experience within Travel & Tourism, ideally with group travel
Excellent telephone manner and written and spoken English
Strong attention to detail and good numeracy skills
Excellent organisation and the ability to manage multiple bookings
Strong customer service and relationship-building skills
Confident communication and negotiation skills
A proactive and positive approach, with the ability to work well as part of a small team
If you have experience in group travel and enjoy working closely with clients and travel partners to create seamless travel arrangements, we would love to hear from you.