Head of Culture and People (AR1027)
London Hybrid - 2 days in the office
Travel & Tourism Support
£60,000-£65,000
Full time / Permanent
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Our client is a leading luxury travel specialist focused on bespoke inbound journeys throughout the UK, Ireland and France. Partnering with international travel advisors and tour operators, they design and deliver FIT and Group leisure, tailor-made, high-end luxury itineraries that blend outstanding service with thoughtfully curated elements, from exceptional hotels and seamless ground arrangements to distinctive, one-of-a-kind experiences for discerning travellers.
Now appointing a Head of People & Culture Manager. This is a key leadership role responsible for shaping and delivering a high-performing, people-centric strategy that supports business growth and an exceptional employee experience.
Operating within a fast-paced, service-driven environment, the successful candidate will lead the People & Culture function, partnering closely with senior leadership to foster a culture of excellence, engagement, and continuous development.
Key Responsibilities:
- Develop and implement a forward-thinking People & Culture strategy aligned with business objectives
- Act as a trusted advisor to senior leaders on all people-related matters, including organisational design, performance, and employee engagement
- Lead and manage the full employee lifecycle, including recruitment, onboarding, development, and retention
- Drive a high-performance culture through effective performance management, coaching, and leadership development
- Oversee employee relations, ensuring fair, consistent, and legally compliant practices
- Champion diversity, equity, inclusion, and wellbeing initiatives across the organisation
- Ensure HR policies, procedures, and practices are aligned with current employment legislation and best practice
- Lead workforce planning and succession strategies to support long-term growth
- Manage and develop HR systems, data, and reporting to inform decision-making
- Inspire and lead the People team to deliver an outstanding internal service
Skills & Experience:
- Proven experience in a senior HR/People leadership role, ideally within hospitality, travel, or luxury service sectors
- Strong knowledge of employment law and HR best practice
- Strategic thinker with the ability to translate vision into operational delivery
- Exceptional stakeholder management and communication skills
- Demonstrated ability to lead cultural transformation and drive engagement
- Commercially aware, with a pragmatic and solutions-focused approach
- High level of integrity and discretion
Why Join?
Join a leading luxury travel brand with an excellent reputation
Play a key strategic leadership role with real impact
Collaborative, people-first culture
Flexible hybrid working (2 days in office)
