Travel Client Experience Coordinator (AR0985)

Due to expansion, they are now recruiting for a Travel Client Experience Coordinator Consultant with an interest in the wine industry to manage theend-to-end operation of a client's travel itinerary once they have booked their travel plans.

The Travel Client Experience Coordinator will be responsible for all areas of the trip from the booking confirmation up until the clients return home and will be accountable for completing all operational tasks smoothly and seamlessly to ensure the best experience for the client.

To be considered, candidates must have previous experience in a customer service based role within travel, concierge or hospitality.

The ability to speak either French, Italian or Spanish is an advantage

The role is offered on a hybrid basis - South West London

Represent the brand as a professional ambassador in all client and supplier interactions

Build and nurture strong relationships with key suppliers to ensure seamless and high-quality travel experiences

Ensure meticulous attention to detail, overseeing flawless trip execution and maintaining the highest standard of client communication

Provide timely and professional support to travellers via email and phone before and during their trips

Collaborate with the Travel Design team to deliver exceptional client experiences while adhering to budget parameters

Verify booking accuracy, following up with contacts as needed to confirm details and ensure all aspects of travel experiences are correct

Maintain accurate records of client and supplier information, including rates, tour descriptions, and invoices, within the CRM system