Travel Ticketing Manager (AR1008)

This is a pivotal role with the Travel Ticketing Managerbeing responsible for day to day management of the ticketing team, as well as building relationships with GDS providers, and driving the aviation business forward.

The role will involve liaising with existing customers, reservations and airlines.

Candidates must have previous ticketing management experience with working knowledge of either Amadeus or Galileo.

This role is offered on a hybrid basis - South West London

Travel Ticketing Manager Responsibilities:

Overseeing and managing the ticketing department on a daily basis.

Queue management - ensure all q's are kept up to date including: schedule changes, general, web, re-issues and q's are checked at the end of the day to ensure everything has been actioned for that day.

Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes.

Ensure tickets/re-issues are issued within the deadlines.

Assist with GDS Relationship at operational level.

Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus & Galileo.

Manage ADM & ACM process from start to finish.

Travel Ticketing Manager Experience Required:

Extensive ticketing management experience within travel is essential

Working knowledge of Amadeus or Galileo is essential

Good communication skill and attention to detail

Strong customer focus with goodorganisational skills

Excellent worldwide knowledge, airline and fares knowledge

Strong computer and written skills