2 jobs found

Our client, a dynamic and forward-thinking organisation based in the heart of London, is currently seeking an Operations and Training Manager to join their thriving Management team. This full-time position offers a competitive salary range of £45,000 to £48,000, along with a comprehensive benefits package and exceptional opportunities for career growth and development. As the Operations and Training Manager for an INBOUND DMC, you will play a pivotal role in overseeing and optimising the day-to-day operations of the department. Your primary responsibility will be to ensure the smooth and efficient functioning of the Groups division, while implementing strategies to enhance productivity, streamline processes, and drive overall success through training and learning of the TOUR PLAN system. The ideal candidate for this position will possess a proven track record of success in operations management within a DMC with TOUR PLAN knowledge. Have a deep understanding of group dynamics and a passion for delivering an exceptional service to clients and your team. You will be a natural leader, with the ability to inspire and motivate teams, foster collaboration, and maintain a positive and productive work environment.

Our client is an award-winning luxury travel and concierge company who work with HNWI’s and discerning clients. They are now recruiting for a Head of Travel Operations and Service Delivery to join their team overseeing their UK and European teams.This is a pivotal role with a focus on delivering the very highest standards of service to their clientele. The role involves managing a team of remotely based travel support managers, providing leadership, training, implementing processes and efficiencies whilst working closely with key stake holders. To be considered for this role, candidates must have senior management experience within the travel industry in operational, service delivery-based roles. This is role is offered on a hybrid or fully remote basis within the UK, the head office in based in Central London