Base Salary to £45,000 depending on experience + Benefits
Our client is a leading high-end travel and concierge company offering a travel and lifestyle concierge service to their members.
They are now recruiting for a Fluent German Speaking Travel Resolution Specialist
who will be responsible for resolving complaints and escalated complaints, providing support on all aspects of complaint resolution.
Fluent German Speaking Travel Resolution Specialist will resolve complaints efficiently and collaborate cross-functionally to drive member-focused outcomes.
This role will work closely with Operations, Proposition, Product and Global CX on providing solutions.
To be considered, candidates must be fluent German speakers who have a proven background within dealing with and resolving complex customer complaints.
This is a Monday to Friday role is offered on a Hybrid - London or fully remote basis within the UK
£35,000 - £38,000
We have been working with our current client now for nearly 12 years.
They have continued to grow in the market, expand their products, market share and form strong relationship with their suppliers.
They have created teams that work and support one and other and are now offering an opportunity for a senior operations executive to move into a Team leader role.
If you have assisted in managing team members then my client would love to give you an opportunity for you to grow your career with them. You will be a team leader to a small team of seven.
£33,000
Do you enjoy working in Operations but find the emergency phone travel cover stressful? You no longer want to work long hours in to the evening dealing with problems or over your weekend?
Guess what, our client has a dedicated team that deal with the emergency phones, so you do not have too!
You will be responsible for booking, supporting tours throughout inbound Europe and UK and work closely with your suppliers.
This is a Hybrid position, Monday to Friday ONLY
£24,000-£30,000
Our client is a wonderful DMC who specialise in Groups and Special Interest Tours Inbound UK and throughout Europe.
It is an opportunity to cross into learning new markets (if you are only working on UK & Ireland).
They have recently celebrated their 25th Anniversary and are growing and going from strength to strength!
You will be working Monday through to Thursday in the office and then on a Friday the office is closed, where the team work from home.
£23,000-27,000
Do you enjoy working with Special Interest Group Tours?
This is such a unique opportunity to quote and research special interest tours for our client. They are a multilingual Tour Operator that specialise in UK and Europe Group Tours.
Our client is well known for their unique tours and relationships they have both with clients and suppliers.
This is a small team, where you are seen, heard and supported.
A hybrid role, working Monday to Thursday from their beautiful offices in South London and Friday working from home.