Spanish Speaker Group Reservations (AR1079)
London office based
Multilingual
£30,000-£36,000
Full time / Permanent
- Shortlisted
- Hot job
- Featured
Antella Recruitment is delighted to be recruiting on behalf of a leading travel organisation for a Group Reservations Executive Spanish Speaker.
This is an exciting opportunity for an organised and customer-focused individual to join a busy reservations team, managing group accommodation bookings and delivering exceptional service from enquiry through to confirmation. If you enjoy working in a fast-paced environment, building strong client relationships and coordinating multiple bookings, this could be the ideal role for you.
The Role
- Manage group reservation enquiries from initial enquiry through to confirmation.
- Prepare accurate quotations and proposals for group bookings.
- Coordinate accommodation requirements, rooming lists, amendments and special requests.
- Liaise with hotels and suppliers to secure availability and negotiate the best possible rates.
- Confirm bookings and ensure all reservation details are accurate and up to date.
- Build and maintain strong relationships with clients, suppliers and internal teams.
- Deliver outstanding customer service while managing multiple bookings and deadlines.
- Ensure all administration and reservation records are maintained accurately.
About You
- Previous experience within Group Reservations, Hotel Reservations, Hotel Reception, Inbound Travel or the Travel Industry.
- Excellent communication and customer service skills.
- Strong organisational skills with exceptional attention to detail.
- Ability to manage multiple priorities in a busy environment.
- Confident using reservation systems and Microsoft Office.
- A proactive team player with a positive and professional attitude.
If you are looking to develop your career within a dynamic travel business and have a passion for delivering exceptional customer service, we'd love to hear from you.
