Business Travel Consultant (AR1067)
Central London, Region
Outbound Travel
Base Salary £32,000 to £36,000 + Benefits
Full time / Permanent
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Our client is a privately owned bespoke corporate travel management company with a reputation for providing a high-quality customer focused experience.
Due to growth, they are now recruiting an experienced Business Travel consultant to work on a variety of high-profile clients.
This is a pivotal role in being the first point of contact for specific and ad hoc corporate travel accounts clients and remain the primary contact for those clients, ensuring travel needs are fully met to their satisfaction in a timely and effective manner and within the appropriate budgetary framework.
To be considered, previous experience within business travel is required as well as GDS knowledge and good fares knowledge.
Our client will also consider candidates who have GDS knowledge with travel experience gained within Leisure travel or airlines and are seeking the opportunity to move into Business Travel.
The role is offered is officed based in Central London with the option of hybrid working after 6 months of employment.
Business Travel Consultant Responsibilities:
Provision of high quality travel account Management services to designated corporate clients
Provision of expert advice to clients in all aspects of business travel
Administration of the full cycle of all travel bookings for designated and ad hoc corporate clients
Book and facilitate all aspects of the client's travel, such as transfers, car hire, etc. in line with agreed itinerary and client requirements
Up-sell softly added value items, such as airport transfers, VIP airport services, extra nights' accommodation, car hire, and insurance
Issuing, re-issuing and performing re-calculations of international and domestic airfares in relation to designated corporate client bookings
Assisting with and co-ordinating ancillary client requests as required
Business Travel Consultant Experience Required:
Working knowledge of a major GDS either Amadeus, Galileo or Sabre is essential
Previous experience of working in the working in the travel industry within business travel, leisure travel or airlines
Experience of using CRM systems
First class customer service skills
Accuracy and attention to detail
Excellent communication skills both verbal and written
Ability to successfully manage a high-volume workload in a professional and calm manner
Excellent organisation skills; able to work to tight and demanding timescales resolve problems and manage conflicting priorities
Business Travel Consultant Base Salary and Benefits:
Basic salary from £32,000 to £36,000 based on experience, this is negotiable based on experience
20 days annual leave + 8 bank holidays
Monday to Friday 9-5.30
Birthday off
Discounted travel
Workplace pension
To be considered for this Business Travel Consultant role, please apply and a member of the team will be in touch to discuss the role and company in more detail.