Corporate Travel Account Manager (AR1062)

Our client is a privately owned bespoke corporate travel management company with a reputation for providing a high-quality customer focused experience.

Due to growth, they are now recruiting an experienced Corporate Travel Account Manager to work on a variety of high-profile clients.

This is a pivotal role in being the first point of contact for specific and ad hoc corporate travel accounts clients and remain the primary contact for those clients, ensuring travel needs are fully met to their satisfaction in a timely and effective manner and within the appropriate budgetary framework.

To be considered, previous experience within business travel is essential as well as GDS knowledge and good fares knowledge.

The role is offered is officed based in Central London with the option of hybrid working after 6 months of employment.

Corporate Travel Account Manager Responsibilities:

Provision of high quality travel account Management services to designated corporate clients

Provision of expert advice to clients in all aspects of business travel

Administration of the full cycle of all travel bookings for designated and ad hoc corporate clients

Book and facilitate all aspects of the client's travel, such as transfers, car hire, etc. in line with agreed itinerary and client requirements

Up-sell softly added value items, such as airport transfers, VIP airport services, extra nights' accommodation, car hire, and insurance

Issuing, re-issuing and performing re-calculations of international and domestic airfares in relation to designated corporate client bookings

Assisting with and co-ordinating ancillary client requests as required

Corporate Travel Account Manager Experience Required:

Working knowledge of a major GDS either Amadeus, Galileo or Sabre

Previous experience of working in the corporate travel industry as a travel consultant

Experience of using CRM systems

First class customer service skills

Accuracy and attention to detail

Excellent communication skills both verbal and written

Ability to successfully manage a high-volume workload in a professional and calm manner

Excellent organisation skills; able to work to tight and demanding timescales resolve problems and manage conflicting priorities

Corporate Travel Account Manager Salary and Benefits:

Basic salary from £32,000 to £36,000 based on experience, this negotiable based on the candidates experience

20 days annual leave + 8 bank holidays

Monday to Friday 9-5.30

Birthday off

Discounted travel

Workplace pension

To be considered for this Corporate Travel Account Manager role, please apply and a member of the team will be in touch to discuss the role and company in more detail.